Performance Management in Community Development

  • April 28, 2022
  • 1:00 PM - 5:00 PM
  • Zoom

Performance Management in Community Development

Online Course - UNC School of Government

When: April 28, 2022

Where: Zoom 

Time: 1:00 PM to 5:00 PM 

Course Overview: This course focus on converting performance information into decisions that enhance the effectiveness, efficiency, and equity of local government community development departments. We will review performance management topics including goal setting, measurement, analysis, decision-making, and best practices. This course is designed for community development professionals serving in supervisory, middle management, and leadership roles. It offers community development professionals tools to use performance metrics to make evidence-based decisions in their organizations. We will employ accessible step-by-step techniques to demystify the performance management process for public managers and present flexible, pragmatic methods to implement these systems. 

Learning Outcomes: 

  • Gain an understanding of performance management in community development
  • Analyze performance data
  • Connect performance information with organizational strategy
  • Use performance data for organizational learning and improvement
  • Mitigate the unintended consequences of performance management
  • Apply best practices in designing and implementing performance management systems


North Carolina Community Development Association
P. O. Box 1851, Wilson, NC 27894

© NCCDA, 2019

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