Online Course - UNC School of Government
When: April 28, 2022
Where: Zoom
Time: 1:00 PM to 5:00 PM
Course Overview: This course focus on converting performance information into decisions that enhance the effectiveness, efficiency, and equity of local government community development departments. We will review performance management topics including goal setting, measurement, analysis, decision-making, and best practices. This course is designed for community development professionals serving in supervisory, middle management, and leadership roles. It offers community development professionals tools to use performance metrics to make evidence-based decisions in their organizations. We will employ accessible step-by-step techniques to demystify the performance management process for public managers and present flexible, pragmatic methods to implement these systems.
Learning Outcomes:
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North Carolina Community Development AssociationP. O. Box 1851, Wilson, NC 27894
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